Overview
RouteReady is a driving test route practice app for Android and iOS, operated by Nobel Future Systems Ltd. This policy covers our apps, website and support communications. The app is designed to help learner drivers practise real routes with turn by turn guidance, rerouting, and route-end feedback, including practice around the roads, roundabouts, and exits they are likely to face on test day. We aim to keep data collection limited and proportionate to what is needed to run the app.
RouteReady is intended as a practice tool, not a replacement for safe driving judgement, professional instruction, or official test guidance.
Information we collect
Depending on your platform, permissions and the features you use, RouteReady may process the following categories of information:
- ✓Location data: your device location while using route guidance or route preview features, in order to show your position, guide you through routes, and support rerouting. With your device permissions, active navigation may continue to use location while the app is in the background or the screen is locked.
- ✓Route activity data: route progress, route completion, and in-app driving feedback such as speeding, braking, acceleration, or cornering events generated during practice.
- ✓Device and app data: basic technical information such as app version, device model, operating system version, crash information, and diagnostics where needed to keep the app working properly.
- ✓Anonymous usage events: aggregated counts of actions such as app opens, route starts, and route completions, with no user identifiers attached.
- ✓Purchase and subscription information: information from Google Play on Android or Apple’s App Store on iOS used to verify premium access, including subscription status and relevant purchase or transaction identifiers.
Support messages: if you email us, we receive your email address and the information you choose to send, such as your name, device details, screenshots and a description of the issue. We use this to respond and resolve your request. Please do not send passwords or full payment card details.
RouteReady does not require you to create an account unless this changes in a future version. If that changes, this policy will be updated.
How we use information
- ✓To provide route guidance, rerouting, and map-related features.
- ✓To generate practice feedback and route-end summaries.
- ✓To verify access to premium or paid features.
- ✓To troubleshoot crashes, app errors, and performance issues.
- ✓To improve route quality, app reliability, and the overall product experience.
We do not sell your personal information.
Subscriptions and payments
Google Play handles purchases made in the Android app. Apple’s App Store handles purchases made in the iOS app using Apple’s in-app purchase system. RouteReady does not receive or store your full payment card details from either store.
We may process limited purchase and subscription information, such as the product purchased, transaction or purchase identifiers, expiry, renewal status and whether access is active, refunded, revoked or restored. This information is used to verify purchases, restore access, manage premium features and investigate billing or access problems.
Apple and Google process store account and payment information under their own privacy policies: Apple Privacy Policy and Google Privacy Policy. Cancelling a subscription does not automatically delete records that must be retained by the store or by us for the purposes described below.
Data retention
We keep information only for as long as it is reasonably needed for the purposes described in this policy, including maintaining the app, resolving disputes, enforcing legal rights, complying with legal obligations, and improving reliability.
Some information may be stored locally on your device as part of normal app operation, such as route state, settings, or cached content.
Your rights and choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal data. You may also be able to object to certain processing or request data portability.
You can also control certain permissions directly from your device settings, including location permissions. On iOS, you can manage RouteReady’s location access in Settings under Privacy & Security, Location Services. On Android, use Settings, Apps, RouteReady, Permissions (labels may vary by device). If you disable permissions that are necessary for navigation features, parts of the app may not work as intended.
Children
RouteReady is not directed at young children. If you believe personal data has been provided by a child in a way that should not have happened, please contact us so we can review and take appropriate action.
Security
We use reasonable technical and organisational measures to help protect information. No system can be guaranteed to be completely secure, but we aim to minimise data collection and protect the data that is processed.
Contact
If you have questions about this privacy policy or privacy-related requests, contact:
This policy may be updated from time to time. When changes are made, the effective date on this page will be updated.